Support

Have a question or found a problem? Check the FAQ first. If that doesn’t help, send us a message using the form below.

Frequently asked questions

How do I add a widget?

Touch and hold an empty area of your Home Screen, tap “Edit” → “Add Widget”, choose Aquaria, then pick small, medium or large.

How do I change which tank a widget shows?

Touch and hold the widget, tap “Edit Widget”, and choose the tank you want. Each widget can show a different tank.

How do I add it to the Lock Screen?

Touch and hold the Lock Screen, tap “Customize” → “Lock Screen”, then tap the widget area and add Aquaria.

How do I use it in StandBy?

Lock your iPhone and charge it on its side to enter StandBy. Touch and hold the widget view and add Aquaria. If StandBy doesn’t appear, make sure it’s turned on in Settings → StandBy.

What happens if I don’t feed my fish?

Nothing at all. Your fish never die and never get weaker. Feeding is just for the fun of watching them gather round.

The fish in my widget look frozen

iOS sometimes reduces widget motion, for example in Low Power Mode. Your fish may look still for a while, but your tank and fish are not affected.

What is Try in Tank?

It lets paid fish swim in your own tank for free for a little while. It costs nothing, and the fish leave your tank when the trial ends. If you love them, buy that fish’s pack.

What’s the difference between All-in and individual packs?

Packs are one-time purchases you can pick individually. All-in is a one-time purchase that includes every pack available now and every pack added in the future. Neither is a subscription.

How do I restore my purchases?

Tap “Restore Purchases” in the App. You need to be signed in with the same Apple Account you used to buy.

I’d like a refund

Refunds for In-App Purchases are handled by Apple. Please request one at reportaproblem.apple.com.

Where is my data stored?

Only on your device. There are no accounts and no servers. Deleting the App deletes its data. See our Privacy Policy for details.